Post By kayla in Miscellaneous
Dear Valued Guest,
On behalf of Prevail Salon, we would like to welcome you to our Salon. At Prevail Salon, we pride ourselves on exceptional customer relations and our ability to service all of your hair care needs.
I want to take this opportunity to speak to you directly about a problem facing our industry called Diversion. You have probably seen our products before in mass retailers, drug and grocery stores or unauthorized websites. Do not buy salon products from them. Why?
- EDUCATION - When you purchase a professional product here at Prevail Salon, you are contributing to the talent of your hair care provider. The additional revenue brought in from retail products goes into an education fund for our staff. This allows us to provide top-notch continuing education on color, design and finishing. When you support us, the stylists have the opportunity to learn and grow resulting in better service to you, the guest.
- QUALITY - Aveda and Unite do not authorize sales of professional products to the outlets listed above and can’t guarantee the content or quality of these products. Aveda, Unite and other professional products purchased at unauthorized outlets are often older than 250 days, discontinued or even counterfeit. Here at Prevail Salon, we can guarantee these products and will give you a 30 day money back guarantee if you are not satisfied with any product purchased here.
- PRICE - You may be at a price disadvantage when purchasing diverted products from an unauthorized sales outlet. It’s a fact, that salon products purchased at mass retailers are AT LEAST 10% higher than when bought at your local salon or spa.
- PROFESSIONAL SERVICE - Most importantly, these products are sold without the service and recommendation of your stylist who knows the best product for your hair, and deprives them of the sale of this product and their service.
Support your stylist, care for your hair and your budget.
If you have any questions or concerns with this, or any service you receive here at Prevail Salon, please feel free to contact me anytime.
Welcome to Prevail Salon,
We look forward to seeing you again soon!
Sincerely,
Stacy L. Buxton
Salon Owner
